This case study isn’t yet optimised for mobile.
Please view it on a desktop browser. 🙏

Helping a productivity startup find market-fit

Beams asked me to diagnose why their ‘Focus Mode’ feature wasn’t resonating with beta users. By reframing the problem and testing new focus concepts, I helped the team define a clearer, more differentiated path toward product-market fit. expressed through a system blueprint and exploratory interface designs.

Role

Product Discovery

Team

Myself, Head of Product, CTO

Year

2022

What I delivered

A behaviorally-grounded Focus Mode redesign backed by expert research and concept testing - including system blueprints, validation roadmap, and UI mockups.

The Challenge

Beams' Focus Mode aimed to reduce "context switching" but failed to gain traction with users. The team knew something was wrong but couldn't identify what.

Jump to the solution →

The Brief

Investigate why Beams' "Focus Mode" failed to gain traction and identify opportunities to make it more valuable to users.

My Process

  • Reframing the focus opportunity
  • Testing behaviourally-aligned concepts
  • Focus mode 2.0 Redesign

Key Deliverables

  • Focus Mode 2.0 Blueprint
  • UI Design concepts
  • Validation roadmap
  • Expert-validated focus framework

The Brief

Investigate why Beams' "Focus Mode" failed to gain traction and identify opportunities to make it more valuable to users.

My Process

  • Reframing the focus opportunity
  • Testing behaviourally-aligned concepts
  • Focus mode 2.0 Redesign

Key Deliverables

Focus Mode 2.0 Blueprint

UI Mockups

Documentation

Beta Product Background

What it aimed to do

Beams wanted to "Help people focus and reduce context switching".

How it worked

Focus Mode 1.0 combined timers, intention setting, and Do Not Disturb functionality.

What went wrong

During the beta test period, <10% used the feature more than once.

Beta Product Background

What it aimed to do

Beams wanted to "Help people focus and reduce context switching".

How it worked

Focus Mode 1.0 combined timers, intention setting, and Do Not Disturb functionality.

What went wrong

During the beta test period, <10% used the feature more than once.

PROCESS 1/3

Reframing the focus opportunity

Reviewing Focus Mode, I saw that while it addressed external distractions, it offered little support when focus broke down from within — moments that often lead to context switching. I highlighted this blind spot by introducing behavioural frameworks, then used competitor benchmarking to show that addressing this gap could be both valuable to users and viable as a product direction.

Benchmarking revealed which focus solution areas were saturated and which were underserved.

I introduced established frameworks such as Nir Eyal's Indistractable Model to help demonstrate why we should broaden our framing of the focus problem.

Focus mode combined timers, intention setting and Do-Not-Distrub functionality.

  • Recognised that distraction is a real problem worth solving
  • Rigid time commitment didn't suit flexible work patterns
  • Apple Focus already owns the DND space
  • DnD not a sutainable work practice
  • Intention-setting assumed single-task work — reality is fluid

Benchmarking revealed which focus solution areas were saturated and which were underserved.

"

Most distraction doesn’t originate from outside of us... most distraction starts from within.

Nir Eyal, Indistractable

Established frameworks helped dmonstrate why we should broaden our understanding of the problem

Focus Mode 1.0 attempted this by combining timers, intention setting and Do Not Disturb functionality.

Established frameworks helped demonstrate why we should broaden our framing of the problem

Benchmarking revealed which focus solution areas were saturated and which were underserved.

Competitor Benchmarking

Benchmarking revealed which focus solution areas were saturated and which were underserved.

PROCESS 2/3

Concept Testing

I worked with the founders to mock up and test a range of concepts across four focus support areas. Testing examined how each was perceived in terms of usefulness, value, and intrusiveness - revealing which strategies warranted deeper exploration.

Focus-Drift Prompts

Beams recognises when your attention drifts from your intended task and nudges you back on track.

Accountability

Smart Blocking

Apps and websites that are not helpful to your task are blocked.

Accountability

Focus-Drift Prompts

Beams recognises when your attention drifts from your intended task and nudges you back on track.

Accountability

Smart Blocking

Apps and websites that are not helpful to your task are blocked.

Accountability

Background Monitor

See how closely your behaviour matches your intended task (always-on).

Accountability

Visual Environment Change

Apps and websites that are not helpful to your task are desaturated or blurred.

Accountability

Session Reports

Analytics show how you've spent your focus time and offer goals and tips.

Accountability

Timeboxed Focus

Plan focus sessions in advance. Smart reorganisation adapts to conflicts.

Accountability

Focus-Drift Prompts

Beams recognises when your attention drifts from your intended task and nudges you back on track.

Accountability

Accountability

Focus Environments

Self-awareness

Scheduling

Accountability

Focus Environments

Self-awareness

Scheduling

Smart Blocking

Visual Environment Change

Background Monitor

Accountability Prompts

Timeboxed Focus

Session Reports

Focus-Drift Prompts

Beams recognises when attention drifts from intended task and nudges you back on track.

Visual Environment Change

Apps and websites that are not helpful to your task are desaturated or blurred

Session Reports

Analytics show how you've spent your focus time and offer goals and tips.

Smart Blocking

Apps and websites that are not helpful to your task are blocked.

Timeboxed Focus

Plan focus sessions in advance. Smart reorganisation adapts to conflicts.

Background Monitor

Widget shows how closely your behaviour matches intended task.

Key learnings

Accountability emerged as the best opportunity for differentiation

Focus Environments were seen as powerful but restrictive.

Self-awareness generated limited engagement.

Scheduling was a baseline expectation.

Focus-Drift Prompts

Beams recognises when your attention drifts from your intended task and nudges you back on track.

Accountability

Focus-Drift Prompts

Beams recognises when your attention drifts from your intended task and nudges you back on track.

Accountability

Focus-Drift Prompts

Beams recognises when your attention drifts from your intended task and nudges you back on track.

Accountability

PROCESS 3/3

Redesigning Focus Mode

Building on expert insights and signals from concept testing, I explored how Focus Mode could evolve with accountability at its core. This approach brought together behavioural best practice and observed user preferences, enabling a more adaptive form of focus support that responds to how users actually behave.

Adaptive Focus Blueprint

Why this direction made sense

Realises the potential of the original concept

Builds on the startup's early ideas around intention-setting and external distraction surpression.

Addresses a gap in existing focus tools

Most focus tools address external distractions, leaving internally driven focus breakdowns unaddressed.

Behaviourally-aligned

Escalates support only when needed rather than defaulting to restriction.

Handoff

I handed off the system blueprint, feasibility analysis, and validation roadmap - equipping the team with everything needed to move forward.

🧠  How attention drift is detected

When a user starts a focus session, they select a work profile that defines expected behaviour. If activity consistently falls outside the expected pattern, it flags this as attention drift and triggers a notification. Over time, the model adapts, learning what focused work looks like for each user and task type.

⚖️  Feasibility & Risks

Signal quality (low–moderate risk)
The system depends on reliably detecting attention drift from application and window focus patterns. Even when technically accurate, prompts that appear at the wrong moment may feel distruptive or punishing.

User acceptance / privacy (moderate risk)
Monitoring application and window focus may feel invasive to some users. Clear opt-in, transparency, and local processing would be essential.

🧭  Proposed next steps

  • Manually simulate focus prompts to observe whether they support focus or create stress
  • Build a narrow prototype focused on a single, simple task to test whether attention drift can be detected reliably
  • Expand into more complex tasks once the core concept proves viable

Learnings

User value came from tackling harder problems

Meaningful differentiation came from addressing deeper, less obvious focus challenges.

Presenting solutions revealed latent user needs

Accountability was never requested, but its value was consistently recognised when shown.

Evidence aligns teams faster than debate

Testing hypotheses built shared confidence and trust across the team.

The Brief

Investigate why Beams' "Focus Mode" failed to gain traction and identify opportunities to make it more valuable to users.

My Process

Reframing the
focus opportunity

Testing behaviourally-
aligned concepts

Focus mode 2.0
Redesign

Key Deliverables

Focus mode 2.0 Blueprint

Concept evaluation

UI Mockups

Learnings

K‍EY STAT

>10% beta testers used focus mode more than once.

1. Setup Timed Focus
Set goal, timer, and Do Not Disturb.

2. Work on Task
Stay focused under a fixed timer with a menu-bar reminder.

3. Timed Focus Ends
Session completes or restarts.

Focus Mode 1.0

Beams’ early focus prototype was a time-based tool intended to reduce distractions and keep the user on task.

Set goal, timer, and Do Not Disturb.

Focus under a timer with persistent text reminder.

Session completes or restarts.

Reframing the focus opportunity

Testing behaviourally-aligned focus concepts

Focus Mode 2.0 redesign

My Role & Impact

EYAL QUOTE

Accountability

Focus-Drift Prompts

Beams recognises when your attention drifts from your intended task and nudges you back on track.

Interview quotes

"This would be a gamechanger if it worked correctly"

"It might be a fine-line between helpful and annoying"

"I would have assumed this isn't possible?"

Survey ratings

Usefulness

Value

Stress (higher = worse)

Accountability

Background Monitor

Widget shows how closely your behaviour matches intended task.

Interview quotes

"It's less in your face than prompts. I might miss it"

"I'm not sure it's enough on it's own but I can see it having a positive effect"

Survey ratings

Usefulness

Value

Stress (higher = worse)

Focus Environments

Visual Environment Change

Apps and websites that are not helpful to your task are desaturated or blurred

Interview quotes

"I do think a lot of my distraction comes from visuals"

"I prefer it to being locked out of things"

"Constant toggling could get frustrating"

Survey ratings

Usefulness

Value

Stress (higher = worse)

Self-Improvement

Session Reports

Analytics show how you've spent your focus time and offer goals and tips.

Interview quotes

"It's a nice to have. I wouldn't pay for it on its own"

"I feel like I'm overloaded with data and stats already"

Survey ratings

Usefulness

Value

Stress (higher = worse)

Focus Environments

Smart Blocking

Apps and websites that are not helpful to your task are blocked.

Interview quotes

"If it worked with high accurracy I might switch over from Freedom."

"App blocking never worked for me, but I might try this."

Survey ratings

Usefulness

Value

Stress (higher = worse)

Scheduling

Timeboxed Focus

Plan focus sessions in advance. Smart reorganisation adapts to conflicts.

Interview quotes

"All focus products should have this"

"Timeboxing is integral to how I work"

"I worry this would create more work"

Survey ratings

Usefulness

Value

Stress (higher = worse)